Cold Stone Creamery & Rocky Mountain Chocolate Factory

We had a great experience. Two people in our party have Celiac Disease. We mentioned gluten allergy. Bobby C. served us. He was amazing.. he was so careful to make sure there was no chance of cross-contamination. We tend to be nervous about that, but this time we didn’t have to worry at all. He was very kind, super careful with every step, and gave the best customer service our group had ever experience. Definitely recommend!

- Kelly Powers -

I went with my husband, our two kids, and three of their friends. The experience was absolutely wonderful! The ice cream was fresh, creamy, and full of flavor and the portions were generous too. My husband loved it so much he even went back for seconds! What really stood out was the service. The staff were so kind and patient, even with my kids and their excited (and noisy) orders. The owner even noticed how much we were enjoying ourselves and treated us to extra chocolate dipped int strawberry fruit - such a thoughtful surprise from the house. More recently, I ordered a 12x18 ice cream cake for a farewell program at my company. It was a huge hit! Everyone loved it, and it disappeared faster than any other cake in our team’s history. Even those who usually avoid sweets couldn’t resist. Cold Stone Creamery in Columbia truly delivers outstanding service and unforgettable treats. Come and enjoy their ice cream; it will definitely open your appetite!

- Woin Meaza -

I loved theice server and tasting. I got coffee with almonds and the for small, it was huge, didn't even finish it, but extremely satisfied with the ice cream. Creamy and sugary, nice touch of coffee with very fresh chopped almond. Definitely would do it again!

- Kay Pepper -

I went here with my family after dinner. They got there before me, so they were already eating their ice cream when I was walking up. There wasn't a long wait in line to place my order. The staff there was friendly and attentive. I got what I ordered fairly quickly. I love how many varieties of ice flavors and toppings they have here. They have something for everyone. My only recommendation for someone driving there is to park in the parking garage across the street. The garage is diagonally across from them. Me being from Baltimore didn't know this and I kept driving forward and drove into the parking lot at Columbia Mall by the movie theater, book store, and outside restaurants. I drove around a few times and couldn't find a parking spot. I had to call my brother and ask him where to park. Now I'll know next time I'm there.

- Trisha Rhee -

Absolutely wonderful customer service with great ice cream and great vibes and great people and great friends and great lovely atmosphere. 10 out of 10 will definitely recommend

- Yazeed Alwawi -

They are always fast and professional. The dining area is always clean and ready to sit and eat some good Ole Ice cream. I Love that They build Your Ice Cream right in front of You and the choices of cones or cups are displayed. I Love Ice Cream on the Coldest Days.

- Donnell Halford -

My man and I came just a few minutes before closing and the happily served us and went the extra mile to give great service. Thank you again!

- Zaniya Jones -

Delicious! I was so indecisive, the girl who helped me probably needed an aspirin after my order. (I'm so Sorry)... She was a champ though! I need to go back and tip her. I don't really get Cold Stone, so, I wasn't too familiar with the options and process I recently signed up for rewards so I had to try it out. I got the founder's favorite. The brownie is usually chopped up and mixed in.

- Danielle M -